Get in touch
How can we help?
We reply personally, usually during the next business hours.
Phone hours
Mon–Fri · 09:00–12:00 / 14:00–17:00
Postal address
Elron Club AG
Tribschenstrasse 62a
6005 Luzern
Already a resident?
Open your Resident portal
Open your contract, coordinate move-in, report an issue, and prepare your move-out — securely in one place.
Channels
Reach us where you are
Three direct ways to reach us. Pick the one that fits you best.
Emergency · Current residents
Urgent issue outside business hours?
Current residents can find emergency numbers and after-hours instructions in the Help Center, available 24/7.
Contact form
Send us a message
Pick the right topic, we route your message straight to the right team.
We'll send you the corporate brochure by email. Please add a short note on what you'd like to know about us.
You're looking for apartments for your team.
Visit us
Visits to our Luzern office
Our office sits on Tribschenstrasse, a five-minute walk from Luzern station. Visits by appointment.
Help Center
Before you visit or write: many questions about booking, contract, and stay are already answered in the Help Center.