Deposit and liability insurance
Distinguish deposit security from liability cover and check the required evidence.
Help with your apartment
Find Wi-Fi, appointments, documents and your cases in the resident portal.
Two different requirements
Deposit security does not automatically replace liability insurance. The accepted deposit arrangement and insurance evidence follow your agreement and the confirmation for your application.
Check before purchasing
If you want to use a guarantee, insurance policy or evidence from abroad, provide the required details to the team through the designated secure channel. Have its suitability confirmed before assuming that it satisfies a requirement.
For questions about a specific policy, also contact its provider. A general Help Center article does not confirm individual cover or acceptance of a claim.
Related answers
Use the correct amount, payment method and reference.
Information and evidence needed for your application.