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Contract and payments

Help with your apartment

Find Wi-Fi, appointments, documents and your cases in the resident portal.

Open resident portal
Damage and charges

How findings are documented, assessed and, where applicable, charged.

Deposit and liability insurance

Distinguish deposit security from liability cover and check the required evidence.

Early lease termination

Understand early handover, possible release and rent liability.

Extend or change your stay

Request new dates, an apartment change or additional occupants.

Invoices and billing details

Find invoices, check payment status and request a billing change.

Moving out and deposit release

Prepare the handover, check the final statement and provide refund details securely.

Paying rent and deposit

Use the correct amount, payment method and reference.

Rental requirements

Information and evidence needed for your application.

Terminate your lease

Notice period, earliest end date and submitting your notice.