Contract and payments
Help with your apartment
Find Wi-Fi, appointments, documents and your cases in the resident portal.
Damage and charges
How findings are documented, assessed and, where applicable, charged.
Deposit and liability insurance
Distinguish deposit security from liability cover and check the required evidence.
Early lease termination
Understand early handover, possible release and rent liability.
Extend or change your stay
Request new dates, an apartment change or additional occupants.
Invoices and billing details
Find invoices, check payment status and request a billing change.
Moving out and deposit release
Prepare the handover, check the final statement and provide refund details securely.
Paying rent and deposit
Use the correct amount, payment method and reference.
Rental requirements
Information and evidence needed for your application.
Terminate your lease
Notice period, earliest end date and submitting your notice.