Address, mailbox and registration

Use the correct address

Use the exact apartment address from your confirmed documents or portal. Ask elron club if an apartment number or another detail is missing for delivery or registration.

The responsible residents' registration office or authority can explain registration and required evidence for your situation. General website information does not replace its assessment. Authorized tenancy members can find available released agreement documents in the portal.

Mailbox and forwarding

Report missing access, an incorrect name label or a doorbell/mailbox problem in the portal. Coordinate changes to labels with the team.

Arrange your address change and any required mail forwarding before leaving. Do not assume elron club will retain or forward mail after departure; any special arrangement must be confirmed.

Mail and parcels

Report missing mailbox or doorbell labels with the names required. For a missing parcel, tell the team when and where it was delivered and check the delivery evidence with the carrier. Do not open or discard a former resident's mail; ask how to handle it. This does not provide access to other residents' private contact details.