Extend or change your stay
Request new dates, an apartment change or additional occupants.
Help with your apartment
Find Wi-Fi, appointments, documents and your cases in the resident portal.
Describe the requested change
Identify your current tenancy and requested dates, different apartment or additional person. The team checks availability, agreement terms and required steps. A previous price does not automatically apply to a different duration or apartment.
Wait for confirmation and documents
A request does not automatically change existing dates or a submitted termination. Follow the confirmation and complete any required addendum or signature.
For billing details alone, authorized tenancy members can use the dedicated portal change request. A billing change does not replace a change to the contracting parties.
Related answers
Notice period, earliest end date and submitting your notice.
Find invoices, check payment status and request a billing change.