Parking and garage access
Check availability, agreement, charging and access at your location.
Help with your apartment
Find Wi-Fi, appointments, documents and your cases in the resident portal.
Request a suitable space
Ask about availability, price and the required agreement for your location. An apartment offer does not automatically include or guarantee a parking or charging space.
For particular requirements, provide vehicle height, dates and whether you need charging. Use only a confirmed space assigned to you.
If the card or gate does not work
Identify the location, assigned space, card or gate concerned and whether your vehicle is currently trapped. Use the appropriate building help for urgent access problems; otherwise use the portal thread. Card or parking changes need confirmation.
Visitors and deliveries
Visitor spaces, overnight parking and moving or delivery areas have their own rules. Ask about the specific location, period, any registration and costs. An apartment or rented parking space does not automatically include extra visitor parking or access before the tenancy starts.
Related answers
Help with lost keys, digital keys and inactive access cards.
Immediate help in danger and emergency contacts for your building.