Resident portal access
Request secure access and resolve a missing tenancy.
Help with your apartment
Find Wi-Fi, appointments, documents and your cases in the resident portal.
Request access
Open the resident portal and use the email address registered for your portal access. Follow the secure access link. Request a new link if one has expired or has already been used. Also check your spam folder.
Do not share personal access links. Each eligible person uses their own verified access. Public help and coworking inquiries do not require a resident account.
If something is missing
If access does not arrive, your address has changed or the correct tenancy is missing, contact elron club with your name and apartment address. The team checks the relationship; sending a message does not itself expand permissions.
Functions and documents vary by role. Private apartment connection information is available only to eligible residents during the permitted period.
Related answers
Prepare your confirmed arrival, access and move-in report.
Find connection details in the portal and report a connection problem.
Find invoices, check payment status and request a billing change.